PULSE Presents - Behind the Screen: Content Moderation in the Shadows of Social Media

September 12, 2019 12:10 PM - 1:15 PM

​In this talk, Sarah T. Roberts will discuss the fruits of her decade-long study the commercial content moderation industry, and its concomitant people, practices and politics. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she will offer context, history and analysis of this hidden industry, with particular attention to the emotional toll it takes on its workers. The talk will offer insights about potential futures for the commercial internet and a discussion of the future of globalized labor in the digital age.